Recruit Terms of Service

These Terms of Service ("Terms") govern your access to and use of Intoola Recruit, including the Chrome extension, the Intoola Recruit web application, the Intoola Recruit Cloudflare Worker, subscription and billing functions, People Search, professional email discovery, tracking tools, the Outreach Email Writer, Prep and Interview Coaching, AI Application Feedback, exports, and related support or operational services (collectively, the "Service"). Intoola Recruit is operated by INTOOLA LLC ("Intoola," "we," "our," or "us"). "You" and "your" refer to the person or organization using the Service.

By selecting the first-run agreement button or purchase-consent checkbox, starting a subscription, or otherwise using the Service, you agree to these Terms, the Privacy Policy, and the Usage Limits (together, the "Recruit Legal Documents"). If you do not agree, do not subscribe to or use the Service.

1. Eligibility, age, and accounts

You must be legally capable of entering into a binding contract and permitted to use the Service under applicable law. If you use the Service on behalf of an employer, school, career center, client, or other organization, you represent that you have authority to bind that organization and that both you and the organization accept these Terms.

You must be at least 13 years old to use the Service. Regardless of age, a paid subscription requires the legal capacity to enter into a binding contract; if you are under the age of legal majority in your jurisdiction, a parent or legal guardian must review these Terms and authorize any subscription on your behalf.

Access requires signing in with Google, either through the Chrome extension (using Chrome's built-in Google identity) or through the Recruit web application (using Google sign-in). You must provide accurate account information, protect access to your Google account, Chrome profile, and any device used to access the Service, and promptly notify us through the contact channel in Section 29 if you believe your account or subscription has been compromised. You may not share, transfer, rent, or resell your account or subscription, and each account may hold only one active Recruit subscription at a time.

2. What Intoola Recruit does

Intoola Recruit is a software productivity tool that helps a user manage a professional recruiting or networking search. Depending on the features you use, Intoola Recruit helps you:

• Search — find relevant professionals using filters such as school, company, position, location, and profile keywords, including potential connections who share your school, through Intoola's own People Search feature;
• Track — organize saved contacts into company-grouped tracking lists, move each contact through a recruiting/outreach status pipeline, manually add a contact's details, and export saved fields to CSV;
• Outreach — request an AI-drafted networking, follow-up, thank-you, or other recruiting email, which you may edit, regenerate, copy, and send yourself;
• Prep — request an AI-generated preparation plan for an interview, coffee chat, or networking call, and use Interview Coaching for practice questions, answer frameworks, and mock-practice conversations; and
• AI Application Feedback — request AI-generated feedback on a resume, cover letter, or both, optionally against a job description you provide.

Some features also let you request professional email discovery for an individual saved contact (Section 6).

The Service does not log into LinkedIn or any other third-party platform for you, does not obtain your password or authentication cookies for any third-party platform, does not send messages through LinkedIn or another third-party platform on your behalf, does not apply to jobs or programs for you, and does not make employment, admissions, or other decisions for you. Intoola does not guarantee that any person, profile, contact record, or email address is accurate, current, available, complete, or appropriate to contact.

3. Changes to the Service; beta features

We may add, change, limit, or discontinue any feature of the Service, temporarily or permanently, with or without notice, and you agree that Intoola will not be liable to you or any third party for any such modification, suspension, or discontinuance. If we label a feature "beta," "early access," "experimental," or similar, that feature is provided for testing and feedback, may be incomplete, unreliable, or changed or removed without notice, and may be subject to additional terms presented in the product. Beta features are provided on an "as is" basis in addition to, not instead of, the disclaimers in Section 23.

4. The browser extension and required permissions

The Chrome extension requests the following permissions, each used only for the stated purpose: identity and identity.email to sign you in with Google and identify your account; sidePanel to display Recruit in Chrome's side panel; storage to cache your onboarding answers, tracking data, and session locally on your device; and downloads to save CSV exports you request. The extension's host permission is limited to Intoola's own Recruit Cloudflare Worker; it does not include LinkedIn or any other third-party site.

The extension does not run scripts on, or read the content of, LinkedIn or any other webpage you visit, and it does not operate in the background across your browsing. People Search results come from Intoola's own People Search feature (Section 6), not from reading pages you have open. You are responsible for keeping the extension and your browser reasonably up to date and for the security of the device, browser, and Chrome profile you use to access the Service.

5. Your responsibility for recruiting information you process

You may use the Service only with accounts, information, and content you are authorized to access and process. You may not use the Service to bypass access controls, evade platform limits, collect information hidden from you, access another person's account, or obtain or use information in violation of a contract, privacy right, publicity right, intellectual-property right, employment law, anti-discrimination law, marketing law, or other legal obligation.

"Recruiting information" means the names, headlines, positions, companies, schools, locations, connection or mutual-connection context, professional email addresses, and similar professional details you search for, save, enrich, track, or export using the Service, whether returned by Intoola's People Search, found through professional email discovery, or entered by you. You are solely responsible for how you collect, use, store, export, and act on recruiting information, and for the reasonable expectations and legal rights of the people it describes.

6. Professional email discovery

Professional email discovery ("Add Emails" or "Find email") runs only when you affirmatively request it for an individual saved contact. To provide it, the Service sends the selected person's name, normalized profile URL (where available), and company to Intoola's backend and to Icypeas, Intoola's current email-discovery provider. Intoola may change email-discovery providers at any time. Returned results and lookup status may be associated with your billing account and usage ledger as described in the Privacy Policy; results are account-scoped and are not reused across subscriber accounts.

Email discovery results may be incomplete, outdated, unavailable, incorrect, personal rather than professional, or associated with the wrong person. A result being returned, or labeled as found or verified by a provider, is not a representation by Intoola that the address is current or correct, and is not permission or a lawful basis to contact that person. You must independently verify contact information before relying on it or using it to contact anyone, and you are solely responsible for whether and how you contact any person, and for whether that person responds. Intoola is not responsible for the accuracy of any third-party professional data or for a recipient's decision to respond, ignore, or report a communication.

7. LinkedIn and other third-party platforms

Intoola Recruit is designed to be useful alongside LinkedIn and may reference LinkedIn in its features (for example, a saved contact's LinkedIn or profile URL) and in onboarding examples. Intoola Recruit is an independent product. It is not endorsed by, sponsored by, or affiliated with LinkedIn Corporation or any other third-party platform referenced in the Service, and "LinkedIn" and other third-party names, logos, and trademarks referenced in the Service belong to their respective owners.

LinkedIn's and any other referenced platform's own terms, policies, and community guidelines apply to your use of that platform, independently of these Terms. You are solely responsible for determining whether and how your recruiting and networking activity complies with those third-party terms and policies. A third-party platform or data provider may change, restrict, or discontinue access, features, or compatibility at any time and without notice, and Intoola cannot guarantee continued compatibility with, or availability of data from, any third-party platform or provider.

8. Tracking applications, opportunities, and your network

Tracking lets you organize saved contacts by company, record a status for each contact (such as not contacted, connection requested, contacted, follow-up sent, replied, meeting scheduled, referral received, no response, or not interested), manually add a contact's name, company, role, email, and profile URL, and export saved fields to CSV. Tracking data is cached locally in the extension or browser and synced to an Intoola-controlled, account-scoped database as described in the Privacy Policy.

You retain any rights you lawfully hold in your saved tracking lists and exports. No storage system is guaranteed against loss; you are responsible for maintaining any exports or backups you need. Deleting a tracked company or contact through the Service removes the corresponding synced record; clearing only local/browser storage or uninstalling the extension does not by itself delete synced copies.

9. User content: submissions, uploads, ownership, and license

"User Content" means the resumes, cover letters, job descriptions, follow-up questions, outreach details (such as recipient, company, role, and context you provide), prep details, manually entered contact information, onboarding answers, and other materials you submit to or through the Service. You retain whatever rights you have in your User Content, and Intoola does not claim ownership of it.

You represent that you own your User Content or otherwise have the rights necessary to submit it, use it with the Service, and have it processed by the third-party AI and data providers described in these Terms and the Privacy Policy, and that your resume, cover letter, and other application materials truthfully represent your experience and qualifications.

You grant Intoola a limited, non-exclusive, worldwide, royalty-free license to access, transmit, process, store, and display your User Content only as necessary to provide, secure, maintain, troubleshoot, and improve the Service, comply with law, and prevent abuse, subject to the Privacy Policy. This license includes permission to transmit selected User Content to Google Gemini, Icypeas, or another provider used to deliver the specific feature you invoke.

10. AI functionality and AI-generated outputs

The Outreach Email Writer, Prep and Interview Coaching, and AI Application Feedback are powered by Google Gemini through Intoola's authenticated Cloudflare Worker. Each of these features generates a suggested draft or response based on the information you provide; none of them independently verifies facts, employers, roles, or people.

AI-generated outputs may be incomplete, inaccurate, generic, repetitive, or unsuitable for a particular role, employer, or recipient, and similar or identical outputs may be generated for other users from similar inputs. You are responsible for reviewing, fact-checking, and editing any AI-generated output before relying on or using it, and for making sure any outreach message, resume, or cover letter you send truthfully reflects your own experience, qualifications, and intentions. AI Application Feedback is subjective; it does not guarantee applicant-tracking-system compatibility, a hiring manager's response, or any application outcome. Prep and Interview Coaching content is informational and does not reflect confidential information about, or a guarantee of, any specific employer's actual interview, hiring, or recruiting process.

Intoola is not a career counselor, recruiter, or coach of record, and AI-generated suggestions do not constitute professional, legal, or employment advice.

11. No guarantee of recruiting or employment outcomes

Intoola Recruit is a productivity and organization tool. Intoola does not act as, and Intoola Recruit is not, a staffing agency, employment agency, headhunter, recruiter-of-record, or career placement service, and using the Service does not create any such relationship between you and Intoola.

Intoola does not guarantee that you will receive a reply, coffee chat, interview, referral, internship offer, job offer, employment, any particular compensation, or admission to any program, or any other recruiting or career outcome. Outcomes depend on factors outside Intoola's control, including the decisions of employers, schools, and other third parties, market conditions, the accuracy of third-party data, and your own qualifications and communications.

12. Your outreach and communications

You decide whether, how, and to whom to send any communication. Content generated by the Outreach Email Writer, Prep, or AI Application Feedback is a suggestion for you to review, edit, and use at your discretion; Intoola Recruit does not send messages on your behalf, and Intoola is not the sender, and is not a party to, any communication you choose to send.

You are solely responsible for the recipients, content, claims, representations, attachments, and consequences of any communication you send using information or drafts from the Service, and for independently verifying contact information before using it (Section 6). You are responsible for complying with CAN-SPAM, TCPA, GDPR, UK GDPR, CCPA/CPRA, employment and anti-discrimination law, and other laws, platform terms, and institutional rules applicable to your recruiting, networking, and outreach activity.

13. Prohibited uses

You may not use the Service to:

• send spam, deceptive, harassing, threatening, discriminatory, or otherwise unlawful communications;
• misrepresent your identity, affiliation, opportunity, or reason for contacting someone, or impersonate another person or entity;
• contact a person who has opted out, or where you lack a lawful basis or required consent to contact them;
• build or sell a data-broker, surveillance, doxxing, or identity-theft dataset, or otherwise engage in unauthorized database-building with recruiting information obtained through the Service;
• make employment, housing, credit, insurance, education, or other legally significant decisions using unlawfully discriminatory criteria, or infer or target sensitive traits where prohibited by law;
• scrape, crawl, or use automated means to collect data through or about the Service beyond the extension's and web application's supported features, or circumvent LinkedIn's or another platform's access controls or restrictions;
• reverse engineer, decompile, or tamper with the Service to bypass authentication, subscriptions, usage limits, rate limits, or other access controls, or otherwise evade the limits described in Section 17;
• resell, sublicense, white-label, or commercially redistribute the Service, or the recruiting information or AI outputs it returns, without Intoola's written permission;
• submit malware, forged identities, unauthorized tokens, or misleading payment information, or otherwise probe, attack, overload, disable, or interfere with the Service or its providers; or
• help another person do any of the above.

We may investigate suspected violations and restrict, suspend, or terminate access to protect users, third parties, Intoola, or its providers (Section 18).

14. Compliance with platform terms and applicable law

In addition to these Terms, you are responsible for complying with LinkedIn's and any other referenced platform's own terms and policies, your school's or employer's recruiting and career-services policies, any professional licensing or conduct rules that apply to you, and all applicable employment, anti-discrimination, data-protection, and marketing laws in the jurisdictions where you use the Service and where the people you contact are located.

15. Third-party services, availability, and dependency risk

The Service depends on Google (Google Sign-In, Firebase, and Google Gemini), Chrome, LinkedIn and other referenced third-party platforms, Stripe, Cloudflare, and Icypeas. Your use of each of those services is also governed by that provider's own terms and policies. We do not control, and are not responsible for, a third-party provider's availability, decisions, content, security, pricing, or policy changes.

A provider may limit, change, or discontinue an API, service, or feature at any time and without notice, which may affect the availability or behavior of Recruit features that depend on it. We will make reasonable efforts to adapt the Service to material provider changes, but we do not guarantee that any particular feature, provider, or integration will remain available. The Service is also not guaranteed to be uninterrupted or error-free, including because of third-party outages or changes.

16. Subscriptions, pricing, and billing

Intoola Recruit currently offers a monthly subscription at USD $25 per month and a yearly subscription at USD $250 per year. Applicable taxes, any promotional or discount code, and the final amount are displayed in Stripe Checkout before you pay. Subscriptions automatically renew for the selected billing period until canceled. Stripe processes payment information; Intoola does not receive or store your full card number.

You authorize Stripe and Intoola to charge the payment method associated with your subscription at the start of each renewal period. You are responsible for keeping your billing information current. A failed payment, chargeback, cancellation, expiration, or suspected misuse may result in immediate restriction or suspension of paid features.

You may cancel at any time through the subscription-management method made available by Stripe or Intoola. Unless checkout or applicable law states otherwise, cancellation stops future renewal and access continues only through the period already paid for. Payments are non-refundable except where required by law or expressly stated at checkout. We may change prices for future billing periods with any notice required by applicable law; a price change does not authorize us to retroactively change a charge you already paid.

Intoola may offer discount or promotional codes at its discretion, including through the referral program described below. An active paid subscriber may receive a personal referral code after separately accepting the current Referral Program Terms, which govern eligibility, sharing rules, and any reward. Any referral reward, credit, or discount is subject to those Referral Program Terms, eligibility verification, and Intoola's records, and may be withheld or reversed for cancellation, refund, chargeback, fraud, abuse, or violation of these Terms. Intoola may change, suspend, or end the referral program at any time.

17. Usage limits and fair use

The current Usage Limits, incorporated into these Terms, include:

• People Search — up to 5,000 people returned per billing period. Usage is based on valid person records returned, not the number of searches.
• Email discovery — up to 500 successfully found professional emails per billing period. Failed searches and previously credited cached results do not consume this allowance.
• Additional request, file-size, AI input/output, and rate limits as shown in the Service.

These are the customer-facing quotas included with a paid Recruit plan. Separately, Intoola may apply server-side rate limiting, deduplication, idempotency checks, and other abuse-prevention controls to protect the Service, its users, and its providers; those internal controls are not themselves a customer-facing entitlement or a promise of any particular internal capacity, and a published usage limit does not guarantee that a result will be available, accurate, current, or suitable for contact.

Limits are enforced by Intoola's server records, not client-side counters. You may not evade them by clearing storage, reinstalling the extension, switching Chrome or browser profiles, creating additional accounts, modifying the extension, replaying requests, or using automation. Intoola may update these limits prospectively as plans, provider costs, security conditions, or product capabilities change; material changes will be communicated through the product or an updated Usage Limits document.

18. Suspension, termination, and effect of termination

We may restrict, suspend, or terminate your access to the Service, with or without notice, if we reasonably believe you have violated these Terms or another Recruit Legal Document, created security or legal risk, engaged in fraud or abuse, exceeded or attempted to evade usage limits, failed to pay, or otherwise used the Service in a way that could harm Intoola, other users, or Intoola's providers.

You may stop using the Service and cancel your subscription at any time. On termination, your license to use the Service ends, and any payment obligations already accrued remain due; your local and synced data is handled as described in Section 8 and the Privacy Policy. Sections that by their nature should survive termination — including payment obligations, User Content licenses already granted, intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution — survive.

19. Privacy Policy

Intoola Recruit's Privacy Policy describes what information the Service collects, how it is used and shared, and your privacy choices and rights. It is incorporated into these Terms by reference. By using the Service, you agree that Intoola may process information as described in the Privacy Policy.

20. Intellectual property and license to use the Service

The Service — including its software, the extension, the web application, its interface, workflows, prompts and AI configurations where legally protectable, APIs, documentation, and branding — excluding content and data owned by users or third parties, is owned by Intoola or its licensors and protected by applicable intellectual-property laws. These Terms do not transfer any ownership of the Service to you.

Subject to these Terms, Intoola grants you a limited, revocable, non-exclusive, non-transferable license to use the Service for its intended recruiting and professional-networking purposes. You may not reverse engineer, decompile, or disassemble the Service except to the extent applicable law expressly permits despite this restriction; copy, resell, sublicense, or white-label the Service; circumvent an access control or usage limit; or scrape, mirror, or build a competing product or dataset from the Service. No license is granted to LinkedIn or other third-party platform content, personal or professional information, trademarks, or other third-party materials; you must obtain any permissions your use requires.

You may not co-brand or frame the Service, or use any name, logo, trademark, or other means of attribution or identification in a manner reasonably likely to suggest that another party has the right to display, publish, or distribute the Service or any content accessible within it, without Intoola's prior written permission. You agree to cease any unauthorized co-branding or framing immediately upon notice from Intoola.

21. Feedback

If you send Intoola ideas, suggestions, or other feedback about the Service, you grant Intoola a perpetual, irrevocable, royalty-free license to use that feedback for any purpose, without attribution or compensation to you. Feedback is not treated as confidential unless Intoola separately agrees in writing.

22. Third-party intellectual property and infringement notices

You must not upload, submit, or process anything through the Service that infringes any patent, trademark, copyright, trade secret, or other intellectual property or legal right of a third party, without prior written permission from the third party in each instance, which written permission you agree to disclose to us at any time on our request, subject to all applicable laws. You must not intentionally submit or download any material that you know or should reasonably know cannot be lawfully distributed.

If you believe that material accessible through the Service infringes your copyright or other intellectual property rights, please send a written notice to info@intoola.com that includes:

• an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;
• a description of the material you claim is infringing and, where possible, its location within the Service;
• your name, address, telephone number, and email address;
• a statement that you have a good-faith belief that the disputed use is not authorized by the copyright or intellectual property owner, its agent, or the law; and
• a statement, made under penalty of perjury, that the above information is accurate and that you are the copyright or intellectual property owner or are authorized to act on the owner's behalf.

Intoola may, in its discretion, remove or disable access to material identified in a valid notice and may suspend or terminate the accounts of users who are found to infringe the rights of others.

23. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." INTOOLA DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND RESULTS.

We do not warrant that the Service will be uninterrupted, error-free, compatible with every version of LinkedIn or another third-party platform, legally permissible for every use, or that People Search results, email-discovery results, or AI-generated outputs will be accurate, complete, or current. You acknowledge that the Service and its content may include technical inaccuracies or errors, and that Intoola may make changes or improvements to the Service at any time. You assume all risk arising from your collection, use, storage, export, and communication of recruiting information and from your reliance on any AI-generated output.

24. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, INTOOLA AND ITS OPERATORS, AFFILIATES, LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, AND DIRECTORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOST PROFITS, REVENUE, DATA, OPPORTUNITIES, OR GOODWILL; OR CLAIMS ARISING FROM THIRD-PARTY PLATFORMS, OUTREACH, EMPLOYMENT OR RECRUITING DECISIONS, DATA ACCURACY, ACCOUNT RESTRICTIONS, OR UNAUTHORIZED USE, REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, STRICT LIABILITY, STATUTE, OR OTHERWISE, EVEN IF INTOOLA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR SUCH DAMAGES WERE REASONABLY FORESEEABLE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, INTOOLA'S TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF USD $100 OR THE AMOUNT YOU PAID FOR INTOOLA RECRUIT DURING THE SIX MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. Some jurisdictions do not allow certain exclusions or limitations, so portions of this section may not apply to you. Any claim or cause of action arising out of or relating to your use of the Service or these Terms must be filed within one (1) year after the claim or cause of action arose, or it will be permanently barred, except where applicable law requires a longer period.

25. Indemnification

To the extent permitted by law, you will defend, indemnify, and hold harmless Intoola and its operators, affiliates, licensors, service providers, employees, agents, officers, and directors (the "Indemnified Parties") from claims, damages, losses, liabilities, and reasonable expenses (including attorneys' fees) arising from your use of the Service, your User Content or outreach, your violation of these Terms or another Recruit Legal Document, your violation of law, or your infringement of another person's rights. The Indemnified Parties will have no liability in connection with any such breach or unauthorized use, and Intoola reserves the right, at your expense, to assume the exclusive defense and control of any matter subject to indemnification by you.

26. Governing law and disputes

These Terms are governed by the laws of the State of New York, without regard to its conflict-of-law provisions, except where applicable law requires otherwise. You agree to personal and exclusive jurisdiction by, and venue in, the state and federal courts located in the State of New York for any dispute arising out of or relating to these Terms or the Service, unless the parties agree otherwise in writing. These Terms do not include an arbitration agreement or class-action waiver.

27. General provisions

Assignment. You may not assign these Terms without our written consent; Intoola may assign them as part of a reorganization, financing, merger, acquisition, or sale of assets, subject to applicable law.

Severability. If a provision of these Terms is found by a court of competent jurisdiction to be invalid or unenforceable, the parties' intentions as reflected in that provision will be given effect to the maximum extent permitted by law, and the remaining provisions of these Terms will remain in full force and effect.

Waiver. The failure of Intoola to exercise or enforce any right or provision of these Terms will not operate as a waiver of that right or provision. Any waiver of these Terms by Intoola must be in writing and signed by an authorized representative of Intoola to be effective.

Force majeure. Intoola is not liable for a failure or delay in performance caused by events beyond its reasonable control, including provider outages, internet or infrastructure failures, natural disasters, or governmental action.

No third-party beneficiaries. These Terms do not create any right for a person or entity that is not a party to them, including a person whose information you process using the Service.

Relationship of the parties. Intoola and you are independent parties; nothing in these Terms creates a partnership, joint venture, employment, staffing, or agency relationship.

Electronic communications. You consent to receive communications from Intoola electronically, including by email and through the Service, and agree that such communications satisfy any legal requirement that they be in writing.

Interpretation. Section headings are for convenience only and do not affect interpretation. These Terms, the Privacy Policy, the Usage Limits, and any checkout disclosures form the entire agreement concerning the Service and supersede prior agreements on the same subject.

28. Changes to these Terms

We may update these Terms as the Service, its providers, or legal requirements change. Material changes will be presented through the Service or another reasonable channel, with a new effective date, and where required we will request renewed consent. Continued use of the Service after an effective update constitutes acceptance where permitted by law.

29. Contact

Questions, legal notices, and support requests may be sent to info@intoola.com or submitted through the contact or support channel identified in Intoola Recruit's Chrome Web Store listing.